January 27, 2015
This Week’s Customer Reviews
Here are some of the latest reviews from our customers this week:
Over 15 years ago we invited Berkeys into home to give it and our parent’s home a “once-over” – a special promotion from our electric company – checking our HVAC’s efficiency. It was sadly lacking in both homes. Friendly, courteous and professional – the technician explained the issues and offered solutions! We were hooked on Berkeys from that time till now! Berkeys has seen us through emergency calls to my parents home, death of a water heater and replacement of HVAC systems! Service has always been exemplary and above reproach! This wonderful service continued this month as our 5 1/2 year old HVAC system in our “new” home in Carrollton needed to be replaced. Brandon was thorough in his explanation of a serious problem. His presentation of our options was complete and professional – He is a great guy! Chuck, his “trainee” that day was also kind and helpful in his suggestions. Each technician that entered our home during all the work was friendly and respectful. Brandon quietly made sure all was in order during the install and worked to ensure our new system was running perfectly. The house was left clean, orderly – and warm! – Ann M., Carrollton, TX
Raul was professional, friendly and explained everything. He took care not to track mud and dirt inside. He gave me options for repairs and did not pressure me to choose an expensive repair. I hope he is my technician the next time I need work done. Excellent experience! – Linda S., Carrollton, TX
The whole process from calling for an appointment to your technician completing the work was flawless. We have always had good service from the staff at Berkeys. Vicki D., Carrollton, TX
We have been working with Jeff Sims for several times in the last few months and find him knowledgeable and personable and trustworthy. Service is good and we have been very pleased. – Allan D.,. Plano, TX
This guy was AWESOME! He noticed that I had just gotten home from extensive surgery. I was in horrible pain and had a helper here that wasn’t much ‘help’. He was kind, considerate and most of all very thorough doing his job. I came so close to asking him to stay and help take care of ME! He was that nice. Thank you so much for being such a great repairman and HUMAN BEING! You bet I’d refer him to my neighbors. – Pam H., Roanoke, TX